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It will not include any support for fixes on the previous versions if we have already a newer version. This Software Product copy is licensed, not sold. Each copy must reproduce all copyright and other proprietary rights notices on or in the Software ProductLicense.

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As a complimentary service, we provide you with access to those updates and themes. If any issues found in our customers site caused by our plugin, we will provide our services without charging extra to solve those.

All rights not expressly granted to you are retained by WP Dating. This support will not include the customization help for the plugin or other products, ours or others. You may not create derivative copies of the Software Product License.

This includes the issues caused by the standalone use of our products and not while using other software with our products or after modification of products.

You may not create derivative copies of the SoftwareProduct. Regarding the add-on products that we provide in order to facilitate third-party functionalities in our plugin, the customers should make support request to the third party.

Regarding the services that are purchased from us which have roles of the third parties, we may require more time than estimated and this shall not be accepted as a reason for dispute or cancellation of services purchased.

But please understand that if you need any specific feature which is not there in our plugin then you need to do the custom changes in your site, for this you will need to consult with a developer for integrating the custom features for your site.

We assure you to provide free support and upgrade service regarding any technical issues encountered with our plugin. But the method to provide support will be entirely on our jurisdiction and we, wpdating, reserve the right to change them at any time with or without notification.

We are also ready to refund the full payment made if our mentioned features do not work on your site or in case if we are unable to resolve the issue encountered with our plugin. In case, if you have not submitted a ticket regarding an issue you encounter with the plugin, we will not be able to process your refund request.

Any supplemental software code or related WP Dating. We shall provide our support to use our products through our documentation page in our site or the links in our support forum or directly through emails.

Our premium support may be limited to certain time period based on the nature of the product that our customers have purchased and we shall offer additional support on the purchase of the support for specific product itself.